For additional information please visit Intex support.
All faulty or damaged goods are to be returned to the point of purchase/retailer with proof of purchase or a copy of the receipt.
If your Intex item was purchased before 2024, please fill out a Contact Us form and specify the year of the manual you’re requesting. We will then email a copy of the manual to you.
Above Ground Pools
Ultra XTR Rectangular Frame Pool 18′ 26356 / 24′ 26364 / 32′ 36374
Above Ground Pool Set Up Videos
16′ & SMALLER METAL FRAME POOL
18′ & LARGER METAL FRAME POOL
16′ & SMALLER EASY SET POOL
18′ & LARGER EASY SET POOL
15′ & SMALLER ULTRA XTR FRAME POOL
16′ & LARGER ULTRA XTR FRAME POOL
RECTANGULAR ULTRA XTR POOL
PRISM FRAME OVAL POOL
RECTANGULAR PRISM FRAME POOL
OVAL FRAME POOL
18’&LARGE PRISM FRAME POOL
16’&SMALL PRISM FRAME POOL
RECTANGULAR GRAPHITE PANEL POOL 26396
Spas & Accessories
2025 season spas
Spas & Accessories Videos
Intex Spa Maintenance
Intex Spa App Management
SPA Error Codes
Code E91: Code E91 means the salt level is too low in the spa water. Please add correct amount of salt: 4 person spa requires 2 kg salt from the start 6 person spa requires 2.5 kg salt from the start. Ensure the salt is thoroughly dissolved.
Code E94: Code E94 means that the temperature of the water and/or the ambient temperature are too low or that one of the sensors isn’t working correctly.
Code E95: Code E95 means one of the temperature sensors in the pump unit detects that the water in the spa is too hot or isn’t working correctly. Test the temperature of the water with a thermometer.
Code E96: Code E96 means one of the sensors in the pump unit isn’t working correctly. Please reset the spa by pressing the “TEST” button and let the spa reset for a minimum of 30 minutes, after 30 minutes press the “RESET” button.
Code E97: Code E97 means one of the sensors in the pump unit isn’t working correctly. Please reset the spa by pressing the “TEST” button and let the spa reset for a minimum of 30 minutes, after 30 minutes press the “RESET” button.
Code E99/100℃ Code E99/100℃ means one of the sensors in the pump unit isn’t working correctly. Please reset the spa by pressing the “TEST” button and let the spa reset for a minimum of 30 minutes, after 30 minutes press the “RESET” button.
Spire Products
Pool Accessories
2025 NEW Season Pumps
Instructional Videos:
Intex Saltwater System
ZX100 Auto Pool Cleaner
Krystal Clear™ Sand Filter Pump & Saltwater Pool Chlorine Systems
Swing Sets
Airbed Video Tips
Enjoying your new mattress
Inflating your new Airbed w/ Quickfill® plus Internal Pumps
Spire Products
Our Retailers